Privacy Policy

Last Updated: December 2024

At Simsonn, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information. Please read this policy carefully to understand how we handle your information.

1. Information We Collect

We collect the following types of information:

  • Personal Identifiable Information: Includes your name, email address, shipping address, phone number, and payment information.
  • Account Information: If you register and create an account, we collect your username, password, and other account-related information.
  • Transaction Information: Includes details of your orders, purchase history, payment method, and other transaction-related data.
  • Device and Browsing Information: Includes your IP address, browser type, device information, pages accessed, and other technical data.
  • Location Data: If you consent, we may collect your location data to provide personalized services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process your orders, ship your products, update you on order status, and provide after-sales support.
  • Customer Support: To assist you with customer service inquiries and address your requests.
  • Marketing: To send you product updates, promotions, and advertisements via email, social media, or other channels, provided you have agreed to receive them.
  • Enhancing User Experience: To offer personalized shopping experiences based on your purchase history and browsing behavior.
  • Analytics and Improvement: To analyze user behavior, improve our website and product services, and optimize advertising and marketing efforts.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with the following:

  • Service Providers: We may share your information with third-party service providers to help us process payments, deliver products, manage email marketing, etc.
  • Legal Requirements: We may disclose your information if required by law, such as in response to legal processes (e.g., subpoenas, court orders).
  • Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, use, modification, or disclosure. However, please note that no online activity is entirely risk-free.

5. Data Storage

We store your personal information in secure databases and retain it only as long as necessary for business and legal purposes.

6. Your Rights

Under applicable data protection laws, you may have the following rights:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete personal information.
  • Deletion: In certain circumstances, you can request that we delete your personal information.
  • Restriction of Processing: You may request that we restrict the processing of your personal information.
  • Withdrawal of Consent: If you have previously consented to our processing of your personal data, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that allow us to recognize your device and remember your preferences. You can manage or disable cookies through your browser settings, but note that disabling cookies may affect your experience on our website.

8. Third-Party Websites

This Privacy Policy applies only to the Simsonn website. Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of any third-party websites you visit.

9. Children's Privacy

We do not knowingly collect personal information from children under the age of 16. If we learn that we have unintentionally collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. Please check back regularly to stay informed about how we protect your personal data.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or wish to exercise your rights, please contact us:

  • Email: support@simsonn.com
  • Phone: +86 4001611681
  • Address: Simsonn, LTD, Suite 9090, 61 Bridge Street, Kington, HR5 3DJ, United Kingdom

Thank you for choosing Simsonn. We are committed to providing you with the best service while protecting your privacy.

This Privacy Policy is designed to comply with major data protection regulations globally (such as GDPR). Please feel free to let us know if any adjustments are required to meet specific local laws.